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| Our Policies |
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Returns Policy:
Books and patterns are not returnable for any reason.
Fabric: If you are unhappy with your fabric for any reason, you may return it, no questions asked!! Fabric that is in original condition can be returned and a credit for the full purchase price (less shipping) will be issued. We will not accept returned fabric if it has been cut or washed. We recommend prewashing your fabric in Retayne for color fastness. If you do this and have ‘color bleeding’ with your fabric, only in this case, will we accept return of washed fabric.
Supplies: You can easily return supplies, in original condition (unopened packaging).
You must contact us about problems with your order within 2 weeks of purchase date. If you wish to return an item, it must be preauthorized. Returns WITHOUT preauthorization will NOT be refunded.
Privacy Act:
Your personal information is just that---YOURS!! We will maintain only your name, phone number, address and email address; we will NOT keep/maintain credit card information. When you enter your credit card information on our SECURE screen, which is transferred directly to the credit card processing company and NOT saved on our system. So you can be assured, we cannot and would not ‘sell’ this information.
We will only keep your name/address information. We will ONLY call you if there is a problem with an order. We will NOT call you to solicit orders!!
Your email address will be stored and we will send your sale information ONLY If you check the newsletter box (thus giving us permission to do so).
You name/address/phone/email information WILL NOT be given or sold to anyone under ANY circumstances.
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